Refund policy

 

Return Policy

 

We want you to be happy with your order. If for any reason you are unsatisfied with your purchase, we will do our best to provide you with a simple and hassle-free return.  Please read on for details on returns and refunds.  

 

Damaged, Defective or Incorrect Items: 

• Use the contact us portal and provide your order number and photos of the damaged, defective, or incorrect item/s within 10 days of receiving your order. Please let us know your ideal resolution to the issue (replacement or refund). 
• We will contact you with options to resolve your issue. 

 

Standard Return (30 Days from day of delivery)

 

• If you would simply like to return your items for a refund, please contact us within 10 days of receiving your order (please include order number in your email). We will provide you with a return label. When your item arrives at our facility in its original packaging and in unused condition, we will refund your purchase, less the return shipping label and a 20% restocking fee.
• If your item is returned to us beyond the 30-day policy, damaged, used, and/or in unsellable condition we will deduct the return label cost, and a restocking fee up to 75%. 

 

- Upon receiving your return, please allow 3-5 business days for refund processing. 

 

- Items returned beyond the 30-day policy will not be refunded.